Policy and Procedures
A confirmed reservation will hold your vessel for up to 15 minutes after your scheduled departure time, after which it will be considered a "No Show" and the entire reservation fee will be forfeited.
Please arrive for your rental 15 minutes prior to the scheduled departure time to ensure the entire rental time is allotted. Rental times cannot be extended due to late arrivals.
The renter MUST be present at check-in with their driver’s license and the credit card used to pay for the rental with them. The rental process cannot begin until all these requirements are met.
Renters and any additional drivers must be at least 25 years old with a valid Driver's License and By-Law must complete a Georgia DNR-approved Boater Safety Training Course. For your convenience, Captain Watersports has developed a rental boat-specific Safety Training Course that is FREE for all our customers. Anyone at least 25 years old can take our Boater Safety Training Course by visiting rentals.captainwatersports.com Upon successful completion you will be presented with a course completion card when you arrive for your rental.
The renter and any guests at least 25 years old that want to drive the boat MUST watch our Boater Safety Course Video and take the Captain's Test before arriving. This will provide you with important boater safety information that will help you have a safe & enjoyable time on the water.
A security deposit of $500 per vessel will be required on the day of the rental and must be placed on a major credit card in the Renter's name.
The rental process CANNOT begin until all of the following has been completed: the card used for payment has been verified, the $500 security deposit is taken, all approved drivers have completed the Boater Safety Course and checked in with their driver's license to get their Boater Safety Course completion card.
Pets, open flames, grills, smoking, beaching, or cooking equipment of any type are prohibited on all rental boats.
Each rental boat leaves the dock with a full tank of fuel. Once the boat is returned and refueled the renter is responsible for the amount of fuel consumed during the rental time.
ALL RESERVATIONS ARE NON-REFUNDABLE. A six-month credit is provided on cancellations with at least 72 hours of notice of the scheduled reservation; otherwise, the reservation is void and you do not receive credit. No credit or partial credit will be provided for returning a boat to the dock before the scheduled return time (if you return a boat early, there is no credit for unused time).
If the following conditions exist on the lake; heavy rain lasting more than 45 minutes; lightning; tornado warnings; high wind advisories or any condition that Captain Watersports considers unsafe boating conditions, then the reservation fees can be credited towards future boat rentals. Weather credits or rain checks can only be given in person on the day of the rental and are based on actual weather conditions on the lake at the time of the rental, not future weather forecasts.